FREQUENTLY ASKED QUESTIONS
How do I sign up for a Borderlink account?
Register for your very own Borderlink (BLINK) account by clicking here. Signing up is free!
What is required for Borderlink Couriers to collect and clear packages on my behalf?
As per Jamaica Customs requirements, we will require the following information on file for all customers:
- Copy of Valid Government ID
- Tax Registration Number (TRN)
In some cases, we may require a signed authorization letter to be able to clear packages on your behalf.
Why is an invoice required?
Jamaica Customs requires invoices for all packages being imported into Jamaica to determine the value of the items and whether duty charges will be applied. All invoices should be emailed to blinkja.invoice@gmail.com prior to the arrival of your package in Jamaica.
When are Customs Duties applied?
Duties may be applied to any shipment with an invoice total exceeding USD $50.00. This means that if the total cost of your package, including individual line items and any shipping costs, exceeds this amount, you may be charged customs duties.
Are there any restricted or prohibited items?
Yes. A permit is required to import certain commodities into Jamaica while other items are banned from entering the country. It is your responsibility to be aware of the items that are restricted or prohibited from entering the island. Please click here for more information on Jamaica’s country restrictions.
What is the maximum weight I can ship by air?
The current acceptable weight limit is 250lbs. If you have a heavier shipment, please contact us to find out what other options for shipping are available for you.
What payment methods are accepted?
We accept cash, major debit and credit cards and direct deposit for payments.
